PRODUCT INFO & FAQ

SHIPPING?

We guarantee delivery within 20 days, or you’ll receive a full refund. In the event of a supply chain issue beyond our control, we will notify you before fulfilling your order to ensure transparency and customer satisfaction.

As everything is made to order, the average delivery time is 12 days.

SHIPPING IS ALWAYS FREE
returns?

If your product arrives damaged, misprinted, or not as advertised, we will issue a full refund or, upon request, provide a free replacement and redelivery at no extra cost. To process your request, you must provide:

  • A clear photograph of the product showing the issue
  • A written description of the problem
  • Express desire for replacement

Please note that ordering the wrong size is not our responsibility, and we do not offer refunds or replacements for sizing errors. Be sure to check our size guide before purchasing.

ORDERS CANCELLED AFTER PRODUCTION HAS BEGUN WILL NOT BE REFUNDED.
OUR COMMITMENT TO SUSTAINABILITY

Made-to-Order Production – Every product is made just for you when you place an order. This eliminates excess inventory, reduces waste, and helps combat overproduction. By choosing made-to-order apparel, you’re making a thoughtful, eco-friendly choice.

Sustainable Packaging – Your order is shipped in a 100% recyclable bag, ensuring that even our packaging supports a cleaner planet.
PAYMENT SECURITY

Here at JNGL GYM, we take your security seriously. All transactions are 100% secure and encrypted, ensuring that your payment information stays private and protected.

  • We use industry-standard SSL encryption to safeguard your data.
  • Your payment details are never stored or shared.
  • We accept all major credit cards and secure payment methods.

Shop with confidence, knowing your information is safe and secure every step of the way!

PRIVACY POLICY

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.